FAQ
How to access Smartsign Player Config
If there is no Config shortcut, you can access the configuration by launching
the Player and then inputting the following combinations. (APK v10.24+)
Using remote: UP DOWN LEFT RIGHT
Using keyboard: 1 2 3 4
How to exit Smartsign Player
Press BACK to exit the player. On most Androids, Right-Click and Escape are also mapped to BACK. If you exit any other way, the player's built-in watchdog will re-launch the player automatically after a short delay. This is a failsafe to make sure the player is running at all times.
Change orientation
- Press MENU on the remote control
- Select Signage Settings
- Select Controls
- Select Orientation
- Select your desired orientation
- Exit the menu using BACK or EXIT
Known limitations
Reduced video quality in portrait mode
In portrait, sharp video content, such as text can appear with jagged edges when using the default Android native video player. As a workaround you can switch to the alternative ExoPlayer by changing the player setting Use ExoPlayer on the player in Smartsign Publisher.
What browser does my screen have?
| Platform | Model | Operating system | Web engine | Version |
|---|---|---|---|---|
| MB400VS | PN/PR/PF/XD/XN | Android 9 | Chromium | 66 |